Online mode for granting access

You can grant access to a blocked device in online mode only if Kaspersky Security Center is deployed in the organization and a policy has been applied to the computer. The computer must have the capability to establish a connection with the Administration Server.

A user requests access to a blocked device as follows:

  1. Connect the device to the computer.

    Kaspersky Endpoint Security will show a notification stating that access to the device is blocked (see the figure below).

  2. Click the Request access link.

    The Message to corporate LAN administrator window opens. This message contains information about the blocked device.

  3. Click the Send button.

The administrator will receive a message containing a request to provide access, for example, by email. For more details about processing the requests of users, please refer to Kaspersky Security Center Help. After adding the device to the trusted list and updating Kaspersky Endpoint Security settings on the computer, the user will receive access to the device.

KES11_Device_Control_Notofication

Device Control notification

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