Application traces are detailed records of the actions performed by the application, and of messages about events that occurred during operation of the application.
To create an application trace file:
The Support window opens.
The Information for Technical Support window opens.
Select this item to enable tracing.
Select this item to enable tracing and limit the maximum number of trace files and the maximum size of each trace file. If the maximum number of trace files of the maximum size is written, the oldest trace file is deleted so that a new trace file can be written.
If this item is selected, you can specify a value for the following fields:
In this field, you can specify the maximum number of trace files written.
In this field, you can specify the maximum size of each trace file written.
You are advised to clarify the required trace level with a Technical Support specialist. In the absence of guidance from Technical Support, set the trace level to Normal (500).