Using an update agent as connection gateway

If the Administration Server is outside the demilitarized zone (DMZ), Network Agents from this zone cannot connect to the Administration Server.

When connecting the Administration Server with Network Agents, you can use an update agent as the connection gateway. The update agent opens a port to Administration Server for the connection to be created. When the Administration Server is started, it connects to that update agent and maintains this connection during the entire session.

Upon receiving a signal from the Administration Server, the update agent sends a UDP signal to the Network Agents in order to allow connection to the Administration Server. When the Network Agents receive that signal, they connect to the update agent, which exchanges information between them and the Administration Server.

We recommend that you use a specially assigned device as the connection gateway and cover a maximum of 500 client devices with this connection gateway.

See also:

Assigning a device to act as update agent and configuring a connection gateway

Local installation of Network Agent

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