Enabling and disabling the offline model of update download

We recommend that you avoid disabling the offline model of update download. Disabling it may cause failures in update delivery to devices. In certain cases, a Kaspersky Lab Technical Support specialist may recommend that you clear the Download updates and anti-virus databases from Administration Server in advance check box. Then, you will have to make sure that the task for receiving updates for Kaspersky Lab applications has been set up.

To enable or disable the offline model of update download for an administration group:

  1. In the console tree, select the administration group for which you need to enable the offline model of update download.
  2. In the group workspace, open the Policies tab.
  3. On the Policies tab, select the Network Agent policy.
  4. In the context menu of the policy, select Properties.

    Open the properties window of the Network Agent policy.

  5. In the policy properties window, select the Manage patches and updates section.
  6. Select or clear the Download updates and anti-virus databases from Administration Server in advance check box to enable or disable, respectively, the offline model of update download.

    By default, the offline model of update download is enabled.

The offline model of update download will be enabled or disabled.

To enable or disable the offline model of update download for all administration groups simultaneously:

  1. Open the system registry of the device on which Administration Server is installed (for example, locally, using the regedit command in the StartRun menu).
  2. Go to the following hive:
    • For a 64-bit system:

      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\Components\34\1093\1.0.0.0\ServerFlags

    • For a 32-bit system:

      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Components\34\1093\1.0.0.0\ServerFlags

  3. For the SrvDisableOfflineUpdates (DWORD) key, set one of these values: 0—To enable the offline model of update download; 1—To disable the offline model of update download.

    By default, the value 0 is specified for this key (the offline model of update download is enabled).

  4. Restart the Administration Server service.

The offline model of update download will be enabled or disabled for all administration groups.

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