Obtaining access to a blocked device in the local interface

The user of a protected virtual machine can request and obtain temporary access to a blocked device from the local interface of Light Agent for Windows by using one of the following two methods:

Temporary access to a device from the local interface can be obtained only if the virtual machine is managed by a policy and the Allow request for temporary access check box is selected in the policy properties within Device Control settings.

To obtain access to a blocked device on the Protection and Control tab of the main application window:

  1. On the protected virtual machine, open the main application window.
  2. Select the Protection and Control tab.
  3. Open the Endpoint control section.
  4. Right-click to bring up the context menu of the Device Control line.
  5. Select Access to device in the menu.

    The Request access to device window opens.

  6. From the list of connected devices, select a device to which you want to gain access.
  7. Click the Get access key button.

    The Receive device access key window opens.

  8. In the Access duration field, specify the time interval for which you want to have access to the device.
  9. Click the Save button.

    The standard Save access key window of Microsoft Windows opens.

  10. Select the folder in which you want to save a file with a device access key, and click the Save button.
  11. Pass the device access key file to the LAN administrator.
  12. Receive the device access code from the LAN administrator.
  13. In the Request access to device window, click the Activate access code button.

    The standard Open access key window in Microsoft Windows opens.

  14. Select the device access key file that was received from the LAN administrator, and click the Open button.

    The Activating the access code for the device window opens and displays information about the provided access.

  15. In the Activating the access code for the device window, click OK.

To obtain access to a blocked device from the application settings window:

  1. On the protected virtual machine, open the application settings window.
  2. In the left part of the window, in the Endpoint control section, select Device Control.

    In the right part of the window, the Device Control component's settings are displayed.

  3. In the lower part of the window, click the Request access button.

    The Request access to device window opens.

  4. Complete steps 6–15 of the previous instructions.

The time period for which access to the device is granted may differ from the amount of time that you requested. Access to the device is granted for the time period that the LAN administrator specifies when generating the device access code.

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