About Light Agent for Windows Installation Wizard trace files

Information about the progress and results of installation or removal of Light Agent for Windows is written to trace files located in the %Temp% folder on the virtual machine.

If you installed Light Agent, the following files are created in the %Temp% folder:

If you removed Light Agent, an MSI*.log file is created in the %Temp% folder (for example, MSI1f3f.log).

Trace files contain the following information:

Trace files may contain personal data, including the last name, first name and middle name, only if such data is included in the path to files on protected virtual machines.

If installation or removal of Light Agent for Windows ends with an error, you can use these files when contacting Technical Support.

Trace files are stored in readable format. It is recommended that you ensure that information is protected against unauthorized access before it is sent to Kaspersky.

Trace files of Light Agent for Windows Installation Wizard are not automatically sent to Kaspersky.

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