Running anti-virus database update command

Run the update command to update the anti-virus database on computers. In the Kaspersky dashboard, you can view the time when the anti-virus databases were updated.

The update command can be run only for the computers that have Kaspersky Endpoint Security or Kaspersky Security for Windows Server installed.

To enable execution of the local update command on remote agents through ConnectWise Automate Control Center, perform the following setup in Kaspersky Security Center: open the policy and in the Policy properties window select Advanced Settings → Application settings, and then select the Allow local tasks to be displayed and managed (except custom scan) check box. By default, this check box is cleared, so any local commands except virus scan are denied by policy.

To update anti-virus databases on the computers:

  1. In the Kaspersky dashboard, select the Computers tab.
  2. In the list of computers displayed on the Computers tab, select one or more computers for which you want to run the anti-virus database update procedure.

    To select several individual computers use the Ctrl key, to select a range of computers use the Shift key, or just drag the pointer. To select all the displayed computers, click Select → Select all on the top command bar.

  3. Start the anti-virus database updating process in one of the following ways:
    • On the top command bar, click Run update.
    • In the right pane, in the Computer statistics and actions section, click Update virus bases.

The update command is run for the selected computers, which are protected by Kaspersky Endpoint Security for Windows or Kaspersky Security for Windows Server. After the command is successfully completed, click Refresh to update the Database issued field on the Computers tab of the Kaspersky dashboard.

You can view the status and results of the update command for each computer in the Computer Management screen of ConnectWise Automate.

To view the anti-virus database update results:

  1. Open the Computer Management screen for the desired computer.
  2. In the Computer Management screen, click the Commands tab and view the command status.

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