Setting up public and private keys in ConnectWise Manage

To create integration between ConnectWise Manage and Kaspersky Security Integration with ConnectWise Manage, you have to provide API keys. API keys are public and private keys that are generated by ConnectWise Manage for an integration account.

To create API keys in ConnectWise Manage:

  1. In ConnectWise Manage, click SystemMembers and either select an existing member or create a new one.

    Make sure that the member you selected has all the rights necessary to set up the integration.

  2. On the Member Maintenance screen, click the API Keys tab and then click the New Item button.
  3. In the Description field, type the description for the newly created keys (for example, Kaspersky Integration).
  4. Click the Save button to save the new item.

The two API keys are generated and displayed in the Public Key and Private Key fields.

The private key is displayed only at the time it is created.

Make a note of both keys or copy them to the Clipboard because there is no way to recover the private key after the API Keys tab is closed.

You will have to specify these keys when you configure integration with ConnectWise Manage.

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