Kaspersky Security Integration with Autotask helps you to integrate Kaspersky Lab solutions with Autotask to provide ticketing, straightforward monitoring, issue tracking, automated billing, and reporting in the customer environment.
Kaspersky Security Integration with Autotask provides the following features:
With Kaspersky Security Integration with Autotask, you can connect Kaspersky Lab solutions to Autotask in a few clicks to enable automated billing, ticketing, and other processes. You do not need any additional tools or consoles: you can access everything from Autotask.
Kaspersky Security Integration with Autotask simplifies multi-tenancy management by enabling automation of ticket creation and workflow for each of your client accounts. You can select an Autotask account of your client and map it to the corresponding virtual server / company in the Kaspersky Lab solution that you use.
The tickets are automatically created in Autotask, which reduces the time you spend monitoring your managed client account and increases the number of clients that a single technician can manage. For additional resource efficiency, assign priorities and queues to tickets to streamline their prioritization.
Kaspersky Security Integration with Autotask provides easy access to information on usage of Kaspersky Lab security applications from Autotask, which significantly simplifies and automates customer billing and reporting.
You can generate service reports on Kaspersky Security Center virtual servers or Kaspersky Business Hub companies and license reports directly from Autotask. Service reports include statistics on protection services provided to the client over the last 30 days and the last 7 days. License reports provide information about keys, including their usage and availability.
With Kaspersky Security Integration with Autotask, it is easy to create solutions based on your customers’ needs and requirements: Autotask works with both on-premises and cloud-based Kaspersky Lab solutions. Use Kaspersky Lab cloud-based security to avoid additional overhead, or keep everything inside the perimeter and make the most of your existing hardware investment with an on-premises solution.Page top