When configuring integration with Autotask, it is useful to check whether all Autotask accounts are connected to Kaspersky Security Center virtual servers / Kaspersky Business Hub companies, or whether you accidentally skipped one or more accounts. For this purpose, you can use Autotask reports that allow you to display all existing Autotask accounts together with the virtual servers or companies to which they are mapped.
Kaspersky Security Integration with Autotask adds its own fields to the Autotask configuration. You can use these fields in different reports. For example, using standard Autotask functionality, you can select clients that are not integrated with Kaspersky Security Center or Kaspersky Business Hub—that is, the clients whose accounts do not have a corresponding virtual server or company. Then you can manually, using filters, exclude the accounts that do not use Kaspersky Lab security applications from your selection.
To view Autotask accounts that are not mapped to virtual servers or companies:
Refer to Autotask documentation for details on creating reports.
If the name of the virtual server or company is empty, the account is not mapped to any virtual server or company.