Setting up automatic billing

You can map virtual servers or companies to Tigerpaw accounts and configure automatic billing for the selected accounts.

To set up mapping between virtual servers or companies and Tigerpaw accounts, and edit billing settings:

  1. In the Kaspersky Security Integration Tool for MSP window, click the Accounts tab.
  2. In the Virtual server column (if you use Kaspersky Security Center) or in the Company column (if you use Kaspersky Business Hub), locate the virtual servers or companies to which to map the Tigerpaw account.

    If you have a long list of virtual servers or companies, use the search box located above the table, on the right, to find the required virtual server or company. Type any part of the virtual server or company name in the search box and click the Search button. Only the virtual servers or companies whose names contain the string you entered are displayed.

  3. In the Tigerpaw account column, click the drop-down arrow and select the account that you want to map to the virtual server or company.

    One-to-one mapping is supported. You can map one virtual server or one company to a single Tigerpaw account.

  4. Turn automatic billing on or off for the Tigerpaw account by using the toggle button in the Billing settings column.

    To use automatic billing, you must set up mapping between Kaspersky Lab security applications and their Tigerpaw equivalents—price book items. For details, see Mapping Tigerpaw price book items to security applications.

    The Tigerpaw account, for which automatic billing is enabled, must be cross-referenced to the External Product associated with the API User credentials that you provided for the integration. For details, see the "Assign External Products to an Account" section in Tigerpaw online Help.

  5. Click the Select agreement drop-down arrow in the Billing settings column and select one of the available agreements associated with the account you selected in the Tigerpaw account column. Each agreement in the list has agreement number and start date.

    A recurring agreement must exist for the account in Tigerpaw in order for automatic billing to be set up successfully. Recurring agreements for accounts are created and managed in Tigerpaw. For more details refer to Tigerpaw documentation.

  6. Click the Select price level drop-down arrow in the Billing settings column and select the appropriate price level for the client’s account. Price levels simplify support of multiple standard prices. For example, you may define one price level for standard price-list price, and another price level with a discount for special customers. The price level selected for the account is used by Kaspersky Security Integration Service for MSP when automatically setting up an additional charge price. This price is used when the client is billed for using Kaspersky Lab security applications. For details on price levels, refer to Tigerpaw documentation.

    For details on automatic billing, refer to section How automatic billing works.

  7. If necessary, repeat steps 2 to 6 for each pair: virtual server-account or company-account.
  8. Click the Save changes button to save your mapping.

After the accounts are mapped to the virtual servers or companies and automatic billing is configured, the additional charges for usage of licensed Kaspersky Lab security applications are automatically created for these accounts in Tigerpaw. These additional charges are created for the specified agreements with price levels corresponding to the accounts.

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