Prerequisites

When configuring integration, you must specify the parameters of the Kaspersky Lab solution you integrate with (Kaspersky Security Center or Kaspersky Business Hub) and Tigerpaw connection parameters. It is recommended that you check these parameters in advance in order to prepare for setting up integration.

Kaspersky Security Center parameters

Check the following parameters:

Kaspersky Business Hub parameters

Check the credentials of your Kaspersky Business Hub account: email address and password.

Tigerpaw parameters

To set up connection with Tigerpaw, you must provide Tigerpaw API connection parameters.

Kaspersky Security Integration with Tigerpaw uses the ASMX and REST APIs of Tigerpaw, and so you must specify both sets of connection parameters in Kaspersky Security Integration Tool for MSP. These parameters are used by Kaspersky Security Integration Tool for MSP and Kaspersky Security Integration Service for MSP to access Tigerpaw and to set up and synchronize integration data between your Kaspersky Lab solution and Tigerpaw. This is data such as accounts, service orders, agreements, price book items, and additional charge.

The following sections describe how to perform the setup:

Additional prerequisites

During the integration process, it is required to add virtual servers or companies to your integration. These virtual servers or companies are then mapped to Tigerpaw accounts.

For each client company represented by an account in Tigerpaw, create and assign a separate Kaspersky Security Center virtual server / Kaspersky Business Hub company prior to integration.

One-to-one mapping is supported and therefore the number of virtual servers or companies must not exceed the number of your managed accounts.

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