After you download the distribution package for Kaspersky Security Integration with ConnectWise Manage, install the components of Kaspersky Security Integration with ConnectWise Manage by using a standard Windows installation procedure.
Kaspersky Security Integration Service must be installed if you use Kaspersky Security Center. If you use Kaspersky Endpoint Security Cloud, you do not have to install Kaspersky Security Integration Service.
Install Kaspersky Security Integration Service for MSP on the computer on which Kaspersky Security Center Administration Server is installed. Install Kaspersky Security Integration Tool for MSP on the computer on which either Administration Console or Administration Server is installed and deployed.
Install both components of Kaspersky Security Integration with ConnectWise Manage—Kaspersky Security Integration Tool for MSP and Kaspersky Security Integration Service for MSP—in the same manner. The steps below describe the installation process for each component.
Before you install the components of Kaspersky Security Integration with ConnectWise Manage, it is strongly recommended to check their digital signatures to make sure that they are issued by Kaspersky Lab.
To check the digital signature for a component of Kaspersky Security Integration with ConnectWise Manage:
After you check the digital signatures of the Kaspersky Security Integration with ConnectWise Manage components, install each of the components.
You can install Kaspersky Security Integration with ConnectWise Manage either in interactive mode or in silent mode.
Installation in interactive mode
To install a component of Kaspersky Security Integration with ConnectWise Manage in interactive mode:
Kaspersky Security Integration Tool for MSP and Kaspersky Security Integration Service for MSP are installed. Kaspersky Security Integration Tool for MSP is added to the Start menu.
Installation in silent mode
To install Kaspersky Security Integration Tool for MSP in silent mode:
msp_setup.exe /s /v"EULA=1 PRIVACYPOLICY=1 INSTALLDIR=\"<installation path>\""
Here,
EULA=1
means that you accept the terms of the license agreement. If you specify another value or if you do not specify this parameter, Kaspersky Security Integration Tool for MSP will not be installed.
PRIVACYPOLICY=1
means that you accept the terms of the privacy policy. If you specify another value or if you do not specify this parameter, Kaspersky Security Integration Tool for MSP will not be installed.
INSTALLDIR=\"<installation path>\"
is the path to the Kaspersky Security Integration Tool for MSP installation folder.If you do not specify this parameter, Kaspersky Security Integration Tool for MSP will be installed to %PROGRAMFILES%\Kaspersky Lab\Kaspersky Security Integration Tool for MSP (in 32-bit versions of Windows) or %PROGRAMFILES(x86)%\Kaspersky Lab\Kaspersky Security Integration Tool for MSP (in 64-bit versions of Windows).
Kaspersky Security Integration Tool for MSP is installed and is added to the Start menu.
To install Kaspersky Security Integration Service for MSP in silent mode:
msp_setup.exe /s /v"EULA=1 INSTALLDIR=\"<installation path>\""
Here,
EULA=1
means that you accept the terms of the license agreement. If you specify another value or if you do not specify this parameter, Kaspersky Security Integration Service for MSP will not be installed.
INSTALLDIR=\"<installation path>\"
is the path to the Kaspersky Security Integration Service for MSP installation folder.If you do not specify this parameter, Kaspersky Security Integration Service for MSP will be installed to %PROGRAMFILES%\Kaspersky Lab\Kaspersky Security Integration Service for MSP (in 32-bit versions of Windows) or to %PROGRAMFILES(x86)%\Kaspersky Lab\Kaspersky Security Integration Service for MSP (in 64-bit versions of Windows).
Kaspersky Security Integration Service for MSP is installed.
Known issue
Kaspersky Security Integration Service for MSP cannot connect to ConnectWise Manage if Kaspersky Security Center and Kaspersky Security Integration Service for MSP are deployed in the client's network instead of the managed service provider's network, and there is an authentication proxy server between Kaspersky Security Integration Service for MSP and ConnectWise Manage.
To enable Kaspersky Security Integration Service for MSP to connect to ConnectWise Manage over the Internet through the proxy with authentication: