Enabling and disabling tracing by using the .config files

You can enable and disable tracing in the .config files of Kaspersky Security Integration Tool for MSP and Kaspersky Security Integration Service for MSP. The files are stored in the installation folders of the corresponding products.

To enable or disable tracing:

  1. Navigate to the .config file of the Kaspersky Security Integration with ConnectWise Manage component for which you want to enable or disable tracing. The .config file is stored in the installation folder. By default, the navigation paths are:
    • For Kaspersky Security Integration Tool for MSP the file is IntegrationUI.exe.config, by default stored in the C:\Program Files (x86)\Kaspersky\Kaspersky Security Integration Tool for MSP folder.
    • For Kaspersky Security Integration Service for MSP the file is IntegrationServer.exe.config, by default stored in the C:\Program Files (x86)\Kaspersky\Kaspersky Security Integration Service for MSP folder.
  2. Open the .config file with any text editor and change the value of the minlevel attribute of the logger element as follows:
    • To enable tracing, set the value of the minlevel attribute to Debug.

      <logger name="MSPIntegration.*" writeTo="fileTarget" minlevel="Debug" />

    • To disable tracing, set the value of the minlevel attribute to Off.

      <logger name="MSPIntegration.*" writeTo="fileTarget" minlevel="Off" />

  3. Save and close the modified .config file.

The trace files are saved to the .log files in the application installation folder:

When you uninstall Kaspersky Security Integration Tool for MSP and Kaspersky Security Integration Service for MSP, the trace files are removed together with the application.

Page top