Working with unprocessed files in the local interface

On a protected virtual machine with the Light Agent for Windows component, Kaspersky Security registers information about files that contained a detected threat but were not processed for some reason. This information is recorded as events in the list of unprocessed files of the local interface of the application.

An infected file is considered processed if the application performed one of the following actions on the infected file according to the defined settings while scanning the protected virtual machine:

• Disinfect.
• Delete.
• Delete if disinfection fails.

An infected file is considered unprocessed if the application did not take action on the infected file according to the defined settings while scanning the protected virtual machine.

This situation is possible in the following cases:

• The scanned file is unavailable (for example, it is located on a network drive or on an external device without write privileges).
• The action that is selected in the Action on threat detection section for scan tasks is Inform, and the user selects the Skip action when a notification about the infected file is displayed.

Unprocessed files are presented in the form of a table. You can perform the following actions while managing data in the table:

• Filter the list of unprocessed files by column values or by custom filter conditions.
• Use the unprocessed file search function.
• Sort unprocessed files.
• Group unprocessed files.
• Change the order and set of columns that are displayed in the list of unprocessed files.
• Copy selected entries about unprocessed files to the clipboard.
• Open the folder where the unprocessed file was originally located.

You can perform the following operations with unprocessed files:

• Scan unprocessed files using the current version of application databases or after updating the application databases.

  File status may change after the scan. You may perform the necessary actions on the files, depending on their status.

• Restore files with the Disinfected and Not infected status, as well as infected files that contain important information.

  You can restore files from the list of unprocessed files to their original folders or to a different folder of your choice (when the original folder cannot be written to).

• Delete files that have the Infected status.

In this section: Starting a Custom Scan task for unprocessed files Restoring files from the list of unprocessed files Deleting files from the list of unprocessed files

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