Managing anti-virus database updates and virus scans

Regardless of the settings of the anti-virus database update mode and virus scan task run mode, you can force a start of these tasks at any time. You may also have to force any of these tasks to stop. It may be necessary to start any of these tasks immediately if, for example, the task is configured for manual start but users have not run the task in a long time. You can start and stop an anti-virus database update and virus scan for Windows devices and Mac devices.

To force a start of an anti-virus database update or virus scan:

  1. Open Kaspersky Endpoint Security Cloud Management Console.
  2. Select the Devices section.

    The Devices section contains a list of devices that have been added to Kaspersky Endpoint Security Cloud.

  3. Click MoreManage database update / Manage virus scan.

    The Manage anti-virus database update / Manage virus scan window opens.

  4. If necessary, modify the database update / virus scan settings by clicking the Database update settings / Scan start settings link.
  5. Click the Start database update / Start scan button.

A database update or virus scan will be started.

You can use a filter to view information about the status of the running task on all devices, on devices with outdated databases, or on devices with up-to-date databases. The All devices filter is enabled by default. You can also use the device search function.

To force a stop of an anti-virus database update or virus scan:

  1. Open Kaspersky Endpoint Security Cloud Management Console.
  2. Select the Devices section.

    The Devices section contains a list of devices that have been added to Kaspersky Endpoint Security Cloud.

  3. Click MoreManage database update / Manage virus scan.

    The Manage anti-virus database update / Manage virus scan window opens.

  4. Select the devices on which you want to stop the database update or stop the virus scan.

    You can use a filter to view information about the status of the running task on all devices, on devices with outdated databases, or on devices with up-to-date databases. The All devices filter is enabled by default. You can also use the device search function.

  5. Click the Stop database update / Stop scan button.

The database update or virus scan will be stopped.

Starting and stopping of tasks on devices occurs with a delay. This delay is necessary for the synchronization of devices with Kaspersky Endpoint Security Cloud. Synchronization of devices with Kaspersky Endpoint Security Cloud occurs automatically at a certain frequency, or is performed manually on devices by sending the Synchronize command.

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